It's difficult to determine if Syria has good customer service or not because it's avery bi polar industry. One on hand, a clerk might follow you around, pulling out items of various colors and sizes at your slightest interest, but then leave you waiting for ten minutes at the counter while he talks to his friend on his mobile phone. Here is my latest store experience...
Yesterday morning I went to the Extra Mart on my way to school. I got three cans of club soda and a diet Pepsi totaling 100 SP. I only had a 1,000 SP bill, and the clerk didn't have change (they NEVER have change in Syria), so he told me to come back after school when they had money in the till. I went in after aerobics class and bought a few more things equaling 225 SP. I told the clerk to add 100 SP more on because I owed 100 from the morning. He was all confused, called his friend from across the street (who doesn't work at the store) and I explained to his friend. He doesn't understand, so he calls his friend. Soon I'm arguing with three men that I really do owe them money! It wasn't a language issue, they just wouldn't figure out why I wanted to pay the money in the evening when I "borrowed" it in the morning! And to add to the whole sitation, the two friends who were called in were both standing in the store smoking!
The joys of living overseas. To quote my favortite 80s sitcom starring Nancy McKeon, "You take the good, you take the bad, you take them both and then you have, "SING WITH ME, "The Facts of Life, the Fact of Life".....Ah, if only George Clooney would deliver groceries to my house.